Mostbet Rules and Regulations in India

1. Scope of the General Terms

These General Terms govern your access to and use of the betting and gaming services offered to users in India. They apply to your registration, account management, placement of any bet, use of bonuses, and interaction with all content and features on the platform.

By creating an account, accessing the website or app, or placing any bet, you acknowledge that:

• You have read these Terms and Conditions in full.
• You agree to be bound by them as a legal agreement between you and the operator.
• You understand that specific products or events may have additional rules, which form part of this agreement.

2. User Eligibility and Legal Use

To use the services, you must:

• Be at least 18 years old, or older if the law in your state or territory sets a higher minimum age for betting.
• Have full legal capacity to enter into binding agreements under Indian law.
• Use the platform only for lawful betting and gaming, in accordance with the laws applicable to you.

You are responsible for checking whether online betting, games of chance, or participation in specific events are allowed in your state or union territory. Use of the platform from any location where such services are prohibited or restricted is not allowed. The operator does not provide legal advice and does not accept liability if you use the services in breach of local law.

3. Account Registration and Integrity

When you complete registration, you agree to provide:

• Accurate, complete, and up-to-date personal details.
• Contact information that can be used to reach you for legal notices or verification.

You agree that:

• Each person may hold only one account for betting and bonuses.
• You will not open accounts on behalf of another person or let others use your account.
• You will keep your login details confidential and protect your account from unauthorised access.

You are responsible for all activity carried out through your account until you notify customer support of any suspected misuse or security breach.

4. Modifications to the Terms

The operator reserves the right to change, update, or supplement these General Terms, any betting rules, bonus rules, or policies at any time, as may be required by:

• Changes in law or regulatory guidance in India or other relevant jurisdictions.
• Internal risk management, responsible gambling measures, or security requirements.
• Technical, operational, or product-related adjustments.

Changes take effect from the time they are published on the official website or app, unless a later date is specified. Continued use of your account or placement of any bet after the changes come into effect means that you accept the updated terms. If you do not agree to any change, you must stop using the services and request account closure.

5. Proper Use of the Platform

You agree to use the website, app, and all services only for personal, non-commercial entertainment purposes. In particular, you agree that you will not:

• Use automated systems or bots to place bets, gather odds, or interact with the platform.
• Manipulate, interfere with, or disrupt any betting event, game, or software.
• Attempt unauthorised access to accounts, systems, or data.
• Engage in fraudulent behaviour, match fixing, use of inside information, or collusion.
• Use the services to conduct any type of unlawful or illegal activity under Indian law or any applicable foreign law.

The operator may suspend or close your account, cancel bets, or restrict access if there is suspicion or evidence of improper or illegal use.

6. Content, Intellectual Property, and Data Use

All intellectual property rights relating to the website, app, software, data, design, logos, trademarks, odds feeds, and any other content are owned or lawfully licensed to the operator. You receive a limited, non-exclusive, non-transferable right to access and use the platform and services for personal use.

You agree that you will not:

• Copy, store, reproduce, broadcast, or distribute odds, event data, or other content for commercial use.
• Reverse engineer, decompile, or modify any part of the software.
• Use any content in violation of third-party rights, or in a way that may damage the reputation or legal position of the operator.

7. Liability and Limitation of Damages

You acknowledge that betting and gaming involve financial risk. You may lose the amount you stake, and you are responsible for evaluating whether such activity is suitable for you.

To the extent allowed by Indian law:

• The services are provided on an "as available" basis, subject to interruptions, delays, or errors arising from technical or communication issues.
• The operator is not liable for losses arising from force majeure events, including failures of telecommunications, banking networks, power supply, or third-party systems.
• The operator is not responsible for any loss of profits, indirect or consequential damages, or loss arising from your failure to read and understand these Terms or event rules.

Nothing in these Terms excludes or limits liability for fraud, misrepresentation, or any liability that cannot be excluded under applicable law.

8. Breach of Terms and Consequences

If you breach these Terms, or if the operator reasonably suspects misconduct, it may:

• Suspend or close your account.
• Void or cancel bets and confiscate winnings that arise from a breach.
• Report suspicious conduct to relevant authorities or regulators.

Decisions taken by the operator in such cases are taken in line with internal procedures, betting rules, and applicable law, and may be communicated to you through your registered contact details.

9. Governing Law and Dispute Resolution

These General Terms are governed by the laws stated in the main legal notice on the platform, subject to mandatory provisions of Indian law that may apply to you. Any dispute related to your account, bets, bonuses, or use of services will be handled under the dispute resolution process set out in the platform policies.

You agree to:

• First contact customer support and cooperate in good faith to resolve any issue.
• Provide all documents and information required to examine your claim about an event, bet, or transaction.

If a dispute remains unresolved, it may be referred to the competent court or dispute resolution body stated in the legal notice, subject to your statutory rights under Indian law.

1. Eligibility to Place Bets

You may place a bet only if:

• Your registration is complete and your account is active and not suspended.
• You have passed any mandatory identity checks, if required.
• You have sufficient real-money balance in your account to cover the full stake.
• You are located in a jurisdiction where online betting on the relevant type of event is allowed.

The operator may reject, block, or void bets placed in violation of eligibility conditions or in breach of local legal restrictions.

2. Acceptance of Bets

A bet is accepted only when it has been registered on the operator's servers and a confirmation appears in your bet history. The following apply:

• Bets that are only in "pending" or "processing" status without confirmation are not considered accepted.
• In case of disagreement between the outcome shown in your betting slip and the records on the server, the server records prevail.
• The operator may refuse any bet, in whole or in part, without the obligation to provide a specific reason, in line with internal risk and legal policies.

Changes in odds during the process of placing a bet may result in rejection or adjustment of the proposed wager. You are responsible for checking the odds and bet details before confirming.

3. Types of Bets and Events

The rules cover, among others:

• Single bets on one event.
• Accumulator or multiple bets on a combination of events.
• System bets, where combinations of selections are covered.

Each sport, league, or special event may have specific rules regarding settlement, extra time, penalties, statistics, and markets. You must read the specific betting rules for each event type before placing a stake.

4. Minimum and Maximum Betting Amounts

The minimum and maximum stake limits for bets are set by the operator and may vary depending on:

• The sport or event type.
• Market popularity and risk management.
• Use of bonuses or promotional offers.

Such limits are displayed on the betting slip or in the relevant rules. The operator may apply individual limits to a particular account for responsible gambling, legal, or risk reasons. Attempts to bypass maximum bet limits by placing multiple smaller bets on the same selection may lead to adjustment or cancellation.

5. Odds, Errors, and Palpable Mistakes

Odds for any event are subject to change up to the moment of bet acceptance. While effort is made to ensure accuracy, errors may occur in the display or calculation of odds, handicaps, or markets, for reasons such as:

• Human error during odds entry.
• Technical malfunction.
• Incorrect data from third-party feeds.

If a palpable or obvious error is identified, the operator may:

• Void the bet and return the stake to your account.
• Settle the bet at the correct odds that should reasonably have applied at the time the bet was placed.

The chosen remedy will follow internal policies and industry practice in similar situations.

6. Settlement of Bets, Wins, and Losses

Bets are generally settled based on the official result published by the relevant governing body or event organiser immediately after the conclusion of the event. Later changes to the result, such as disciplinary decisions or corrections, normally do not affect settlement unless stated otherwise in sport-specific rules.

Your account will be:

• Credited with winnings if your bet is successful, calculated as stake multiplied by the applicable odds, subject to any stated caps or rules.
• Debited for the stake amount when you confirm the bet, regardless of later outcome.

Where a bet is voided, the stake is returned to your account, and the selection is treated as void in accumulators, unless event-specific rules state otherwise.

7. Betting Restrictions, Suspensions, and Cancellations

The operator may impose restrictions on bets due to:

• Suspicion of match fixing, unfair influence over an event, or use of inside information.
• Suspicious betting patterns or coordinated activity across accounts.
• Legal obligations, including restrictions in certain Indian states or other jurisdictions.

In such cases, the operator may:

• Delay settlement of bets until the integrity of the event can be verified.
• Void specific bets or markets.
• Limit further bets on certain events or markets.

You may request cancellation of a bet only if such an option is explicitly available in the product (for example, an early cash-out feature) and within the conditions shown in the interface. As a rule, once a bet is accepted and the event has started, you cannot cancel it.

8. Abandoned, Postponed, and Cancelled Events

If an event is abandoned, postponed, or not completed, settlement follows the specific sport rules. In general:

• If an event is not played or is officially cancelled, bets may be voided and stakes returned.
• If an event is rescheduled within a defined period, bets may remain valid, subject to sport-specific rules.

You must read the rules for each type of event to understand how such scenarios are handled.

9. Use of Bonuses in Betting

When using bonuses for placing bets, additional rules apply:

• Certain minimum odds and bet types may be required to count towards wagering.
• Some events, markets, or products may be excluded from bonus use.
• Abuse of promotions, such as creating multiple accounts or coordinated bets to extract guaranteed profit, is prohibited.

Bonus-specific terms are provided in the promotion description and are part of these General Betting Rules.

1. General Principles for Deposits and Withdrawals

These Payment Rules apply to all funding and payout activity on your account in India. By performing any transaction, you confirm that:

• You are the lawful holder of the payment method used.
• Funds deposited into your account come from legitimate sources.
• You will use the account only for betting and gaming services, not as a general purpose bank or wallet.

The operator may adjust available methods, limits, and procedures at any time to comply with banking partners, card schemes, and legal or regulatory requirements in India and abroad.

2. Deposit Methods, Limits, and Processing

A range of deposit methods may be offered, such as:

• UPI and local bank transfers.
• Debit cards or other card-based payments.
• E-wallets or other digital payment solutions.

For each method, minimum and maximum amounts, potential fees, and estimated processing times are displayed in the cashier section. In general:

• Deposits are credited to your account balance after confirmation from the payment provider.
• The operator does not guarantee instant processing, as delays may arise due to banking, network, or verification checks.
• The operator may refuse or reverse a deposit if legal, security, or anti-money laundering rules require such action.

3. Withdrawal Rules and Timeframes

You can request withdrawals from your account subject to:

• Completion of any required identity and address verification (KYC).
• Availability of sufficient real-money balance not tied to ongoing bets or unmet bonus conditions.
• Use of the same or similar method through which deposits were made, where feasible under payment system rules.

The operator aims to process withdrawal requests within the timeframes published in the cashier section. Actual receipt of funds may depend on your bank or payment provider. You may be asked to provide additional documents or information, which may extend processing time. Withdrawals may be split into several payments if the requested amount exceeds certain thresholds.

4. KYC, AML, and Source of Funds Checks

Before processing withdrawals or at any stage of your account activity, the operator may carry out checks to comply with Know Your Customer and Anti-Money Laundering obligations. You may be asked to provide:

• Copy of a valid identity document (such as passport, Aadhaar, PAN, or driving licence, as legally permitted).
• Proof of address (such as a utility bill or bank statement).
• Evidence of ownership of the payment method used.
• Clarification on the source of funds where necessary.

Failure to provide accurate and complete documents may lead to suspension of transactions, freezing of funds, or account closure in line with AML policies and applicable law.

5. Transaction Restrictions and Monitoring

To manage risk and comply with legal obligations, the operator may:

• Set daily, weekly, or monthly limits on deposits and withdrawals.
• Restrict certain methods in particular states or territories.
• Block transactions that appear linked to card fraud, account takeover, or money laundering.

Unusual or high-risk transaction patterns may trigger alerts, leading to temporary holds while checks are performed. In some cases, the operator may report transactions or account information to appropriate authorities, subject to applicable laws.

6. Currency and Conversion

The currency options available for your account and transactions are shown in the cashier section. If currency conversion is required:

• Conversion will be applied at the rate used by the relevant payment provider or intermediary.
• Additional fees or exchange differences may apply, which are outside the operator's control.

You are responsible for understanding how currency conversion affects the final amount credited or debited.

7. Chargebacks, Reversals, and Disputes

In case of chargeback or reversal initiated through your bank or payment provider:

• The operator may suspend or close your account and void bets linked to the disputed funds.
• Any winnings derived from deposits that are subsequently charged back may be cancelled.

You agree to cooperate in good faith to resolve any dispute related to deposits, withdrawals, or card transactions and to provide documents or explanations when requested.

8. Cancellation of Transactions

You may cancel a pending deposit or withdrawal request only if the cashier interface offers such an option and the transaction has not yet been processed. Once a transaction is processed by the bank or payment provider, cancellation is generally not possible.

The operator may cancel or reverse a transaction if:

• Required by law, regulation, or order of a competent authority.
• It is linked to suspected fraud, AML concerns, or breach of these Terms.
• Technical error caused incorrect crediting to your account.

If you receive funds in error, you must notify customer support and authorise return of such funds. The operator may deduct such amounts directly from your account balance.

1. Approach to Responsible Gambling in India

Responsible gambling is a core part of the services provided in India. Betting and games of chance are intended as a form of entertainment, not a source of income or a solution to financial problems. You are encouraged to read this section carefully and to manage your account and bets responsibly.

Key principles are:

• You should only bet money that you can afford to lose.
• You should keep control over time and money spent on betting and gaming.
• You should seek help if you feel that your gambling is affecting your life, work, or relationships.

2. Tools for Managing Your Betting Behaviour

The platform may provide different tools to help manage your betting activity, such as:

• Deposit limits: You can set daily, weekly, or monthly limits on how much money you deposit into your account.
• Loss and stake limits: Limits may be available to cap your net losses or the amount you can stake in a given period.
• Session reminders: Notifications may inform you of the length of your current session.
• Account history: You can read your betting and transaction history to monitor patterns in your activity.

You are encouraged to use these tools proactively and adjust them to your personal situation.

3. Time-Out and Self-Exclusion Options

If you need a break from betting:

• Time-out (cooling-off): You may be able to temporarily suspend access to your account for a chosen period.
• Self-exclusion: You may request that your account be blocked for a longer period or permanently, during which you will not be allowed to place bets or use gaming services.

During any exclusion period, you must not attempt to open new accounts or otherwise bypass the restriction. The operator will take reasonable steps to enforce time-out and self-exclusion in accordance with internal policies.

4. Identifying Problem Gambling

You may be at risk of gambling-related problems if you:

• Frequently exceed your planned betting budget.
• Chase losses by increasing your stakes after losing bets.
• Hide your gambling activity from family members.
• Borrow money or use essential funds for betting.
• Feel anxiety, stress, or guilt related to your gambling.

If you recognise these signs, you should consider using the available responsible gambling tools and seeking professional support.

5. Support and Assistance in India

In India, independent organisations and professionals offer guidance and counselling for gambling-related issues. You may seek support from:

• Mental health professionals such as psychologists or psychiatrists familiar with addictive behaviours.
• Local helplines or non-government organisations dealing with addiction and financial counselling.

You are encouraged to discuss concerns with trusted family members or friends and to avoid isolation while dealing with gambling problems.

6. Protection of Minors

Gambling services are not intended for persons under the legal age for betting in India. To help prevent underage gambling:

• Age verification checks may be conducted during registration or withdrawals.
• You should keep your login details safe and log out of your account when leaving your device.
• Parents and guardians are encouraged to use parental control software to restrict access to betting and gaming sites on shared devices.

If you become aware that a minor has an account or is accessing the services, you must notify customer support immediately.

1. Legal Obligations in India

The platform follows anti-money laundering and counter-terrorism financing principles that reflect the requirements of relevant laws in India and international standards. Betting and gaming services must not be used for:

• Concealing the origin of funds derived from illegal activity.
• Moving funds for the benefit of criminal or terrorist organisations.
• Evading financial reporting or sanction regimes.

By using the services, you agree to cooperate with all AML measures described in this section.

2. Customer Identification and KYC

To comply with AML and KYC rules, the operator may collect and verify information about you during registration or at any later stage, including:

• Full name, date of birth, and nationality.
• Residential address and contact details.
• Government-issued identity number where legally permitted.

You may be asked to submit copies or scans of identity documents and proofs of address. Additional checks may be required in case of high transaction volumes, complex transaction patterns, or use of certain payment methods.

If the requested information or documents are not provided, or if there are doubts about their authenticity, the operator may:

• Refuse to open an account.
• Restrict deposits, bets, and withdrawals.
• Suspend or close the account and, where required, freeze funds pending investigation.

3. Ongoing Monitoring of Transactions

Account activity is subject to continuous monitoring to detect patterns that may indicate money laundering or other financial crimes, such as:

• High-frequency deposits and withdrawals without genuine betting activity.
• Use of multiple payment methods that do not match the customer's profile.
• Series of bets placed in a way that suggests coordination across several accounts.

The operator may request explanations or supporting documents relating to particular transactions or sources of funds. Failure to provide satisfactory responses may lead to reporting to relevant authorities and restrictions on your account.

4. Suspicious Activity and Reporting

If a transaction or account is considered suspicious under AML rules:

• The operator may suspend the account and block transactions while the matter is assessed.
• Information about the account, bets, events, and financial flows may be collected for internal review.
• Where required by law, a report may be filed with the appropriate financial intelligence or enforcement authority.

You are not entitled to be informed about any such reports or the details of AML investigations, as restrictions on disclosure may apply under applicable law.

5. Consequences of AML Violations

If the operator has reasonable grounds to believe that your account is involved in money laundering, terrorist financing, or other criminal activity, it may:

• Block access to your account without prior notice.
• Freeze some or all of the funds pending instructions from competent authorities.
• Close the account and refuse to return funds if so directed by lawful order or if permitted under AML regulations.

These measures are in addition to any civil or criminal proceedings that may be pursued by authorities. You are responsible for ensuring that your use of the services and all funds in your account are fully compliant with Indian law and any other applicable laws.

1. Overview of Data Protection

The Privacy Policy explains how your personal data is collected, used, stored, and protected when you use betting and gaming services in India. By registering an account or using the website or app, you consent to the processing of your personal data in accordance with this Policy and applicable data protection laws.

2. Categories of Personal Data Collected

The operator may collect the following types of data:

• Identification data: Name, date of birth, gender, nationality, and government-issued identifiers where legally permitted.
• Contact data: Address, email, phone number, and communication preferences.
• Account data: Username, account number, registration date, and settings.
• Verification data: Copies of identity and address documents, payment method ownership proofs.
• Transactional data: Deposits, withdrawals, bets, bonuses used, and account balance changes.
• Technical data: IP address, device information, browser type, operating system, and log data.
• Usage data: Pages visited, time spent, clicks, and interactions with features.

Some of this data is provided by you directly, and some is generated automatically when you access the services.

3. Purposes and Legal Basis for Use of Data

Your personal data may be used for the following purposes:

• Account creation and management: To open and maintain your betting account and provide requested services.
• KYC and legal compliance: To verify your identity, age, and address, and to comply with AML and other regulatory requirements.
• Transaction processing: To process deposits, withdrawals, and settlement of bets and bonuses.
• Risk management and security: To detect and prevent fraud, abuse, unauthorised access, and legal violations.
• Responsible gambling: To monitor behaviour and implement responsible gambling measures.
• Service improvement: To analyse service performance, improve user experience, and develop new features.
• Communication: To send service-related notifications, legal updates, and information about account status or policy changes.

Processing is based on one or more legal grounds, such as performance of a contract, compliance with legal obligations, legitimate interests, and, in some cases, your consent.

4. Data Sharing and International Transfers

Your personal data may be shared with:

• Payment providers and banks involved in processing deposits and withdrawals.
• Identity verification and KYC service providers.
• IT service providers, data centres, and security partners.
• Professional advisers such as auditors, lawyers, and compliance consultants.
• Regulatory bodies, law enforcement, or courts where required by law.

Where data is transferred outside India, such transfers are subject to appropriate safeguards, such as contractual clauses or other mechanisms required by applicable data protection regulations.

5. Data Retention

Personal data is kept only for as long as necessary for the purposes for which it was collected, including:

• The period during which your account remains active.
• Additional periods required by AML, tax, accounting, and regulatory obligations.
• Time reasonably necessary to handle disputes, investigations, or legal claims.

When data is no longer required, it will be deleted or anonymised in line with internal policies and applicable law.

6. Your Rights Regarding Personal Data

Subject to applicable law, you may have the following rights:

• Access: To request confirmation whether your data is being processed and to receive a copy.
• Rectification: To request correction of inaccurate or incomplete data.
• Erasure: To request deletion of data where there is no legal basis for continued processing.
• Restriction: To request limited processing in particular circumstances.
• Objection: To object to certain types of processing based on legitimate interests.
• Data portability: Where applicable, to receive your data in a structured format.

To exercise these rights, you may contact customer support or the designated data protection contact referred to in the Privacy Policy. Requests may be subject to identity verification and legal limitations.

7. Cookies and Similar Technologies

The platform may use cookies and similar technologies to:

• Maintain session information and keep you logged in.
• Remember your preferences and settings.
• Collect statistics on use of services for analysis and security.

You can manage cookie preferences through your browser settings. Certain essential cookies are necessary for the platform to function correctly and cannot be disabled through internal settings.

8. Security of Personal Data

Technical and organisational measures are implemented to protect your data from unauthorised access, alteration, disclosure, or loss. These measures are further described in the Security section of these Terms. You also have a role in data protection by keeping your credentials safe and reporting any suspected misuse of your account.

1. Commitment to Security of Account and Services

Security of your account, bets, bonuses, and personal data is a priority. The operator uses technical and organisational controls designed to protect the integrity and confidentiality of information processed on the platform.

You are also responsible for basic security measures on your side, such as protecting your devices and credentials.

2. Technical Protection Measures

The platform employs multiple technical safeguards, which may include:

• Encryption: Data transmitted between your browser or app and the servers is protected using modern cryptographic protocols to reduce the risk of interception.
• Secure infrastructure: Servers and databases are hosted in environments that apply physical and logical access controls, redundancy, and monitoring.
• Firewalls and intrusion detection: Network security tools help identify and block unauthorised access attempts.

These measures are regularly reviewed and updated in line with industry practices and regulatory expectations.

3. Account Security Features

To help secure your betting account:

• Unique login credentials (username and password) are required.
• You are encouraged to choose strong passwords and to change them periodically.
• Additional authentication measures, such as one-time passwords or two-factor authentication, may be offered or required for certain actions, including withdrawals or changes to sensitive data.

You must not share your login details with anyone or allow others to access your account. Any activity carried out using your credentials will generally be treated as your own, until you notify the operator of suspected compromise.

4. Monitoring and Incident Response

Systems and services are monitored for unusual or suspicious activity, such as:

• Multiple failed login attempts.
• Access from unexpected locations or devices.
• Abnormal betting patterns that may indicate account takeover or misuse.

If an incident is detected:

• The operator may temporarily lock the account or block certain transactions.
• You may be contacted through your registered contact details to confirm activity.
• Necessary steps will be taken to investigate, mitigate risks, and restore secure operation.

Where required by law, incidents that affect personal data or service availability may be reported to relevant authorities and, where appropriate, to affected users.

5. Your Security Responsibilities

To support the overall security framework, you should:

• Install and update antivirus and firewall software on your devices.
• Avoid using public or unsecured networks for logging into your betting account.
• Log out after finishing your session, especially on shared devices.
• Inform customer support immediately if you suspect that your login details have been exposed or that there is unauthorised access to your account.

Ignoring basic security practices may increase the risk of financial loss and misuse of your account.

6. Third-Party Links and Services

The website or app may contain links to third-party sites or services. These are provided for convenience and information. The operator is not responsible for the security, privacy practices, or content of third-party sites. You should read the terms, privacy, and security information of each external service before providing any data or using such services.